New Cycle of the βNovi Sad – City of Kindnessβ Project Online
We all know it is easy being kind with kind costumers. However, how does one react to complaints, threats, manipulation, cursing, grumbling, overgeneralization, stubbornness and other uncomfortable behaviors by the costumers, where the mere kindness is not enough?
New Cycle of the βNovi Sad – City of Kindnessβ Project Online Read More Β»